Window Cleaning Budds

Last updated: Feb 4, 2026

Welcome to Window Cleaning Budds. By booking our services, you agree to the following terms and conditions. Please read them carefully.

1. Services Provided

Window Cleaning Budds provides residential and commercial window cleaning, including interior and exterior glass, frames, sills, and optional add-ons (e.g., screen cleaning, hard water stain removal).

2. Appointments & Access

• Clients must ensure that access to the property is available on the scheduled date and time.

• If access is not available and we are unable to perform the work, a call-out fee may be charged.

• All pets should be secured, and pathways cleared of obstructions or hazards.

3. Pricing & Payment

• All quotes are based on information provided at the time of booking and may be adjusted if the scope of work differs upon arrival.

• Payment is due upon completion of services unless otherwise agreed in writing.

• Accepted payment methods include: cash, credit/debit card, e-transfer ([Insert email]), or invoice (commercial only).

4. Cancellations & Rescheduling

• Please give at least 24 hours’ notice to cancel or reschedule.

• Cancellations within 24 hours may incur a 50% cancellation fee.

• No-shows or same-day cancellations may be charged in full.

5. Satisfaction Guarantee

• If you are not satisfied with our service, contact us within 48 hours and we will return to re-clean the affected area at no extra charge.

• Beyond this window, additional charges may apply.

6. Weather Policy

• In cases of extreme weather (e.g., heavy rain, lightning, or high winds), we may need to reschedule for safety reasons.

• We will notify you as early as possible and offer the next available appointment.

7. Liability

• While we take great care in our work, we are not responsible for:

  • Pre-existing damage to windows, frames, seals, or sills.

  • Damage caused by unsecured or aged window fixtures.

• We carry full liability insurance, and coverage details are available upon request.

8. Safety

• Our team follows safety protocols and may refuse to work in conditions deemed unsafe (e.g., damaged ladders, icy walkways, aggressive pets).

9. Privacy&DATA PROTECTION

Window Cleaning Budds (WCB) respects your privacy and is committed to protecting your personal information.

• We do not sell, rent, trade, or share your personal information with any third parties for marketing or promotional purposes.

• Any phone numbers, email addresses, or contact details collected for appointment scheduling, reminders, invoices, or promotions are used solely by Window Cleaning Budds.

• Customer opt-in data, including SMS or email consent, will never be shared with third parties under any circumstances.

• We do not transfer, disclose, or provide your opt-in consent records to any external organization.

Your information is used strictly for:

• Scheduling and confirming services

• Sending appointment reminders

• Billing and invoicing

• Customer service communication

• Sending promotional offers (only if you have explicitly opted in)

You may opt out of marketing communications at any time by:

• Replying “STOP” to SMS messages

• Clicking “unsubscribe” in emails

• Contacting us directly

10. Right to Refuse Service

• We reserve the right to refuse or terminate service if:

  • Conditions are unsafe or unsanitary.

  • There is verbal or physical abuse toward our staff.

  • Terms of this agreement are violated.

For questions, contact us at:
📞 (650) 800 6708
📧 support@windowcleaningbudds.com